Booking Information & Frequently Asked Questions

Well taken care of in the
Chalet mySchlössl.

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So that your holiday at Chalet mySchlössl is as carefree as possible, we have already collected everything you need to know here. We are looking forward to welcoming you soon in Flachau.

Urlaub im MySchlössl Flachau, Buchungsinformationen, Gut zu wissen für Ihren Urlaub
Urlaub im MySchlössl Flachau, Buchungsinformationen, Gut zu wissen für Ihren Urlaub

Good to know

Booking information
for your holidays
  • Arrival from 14.00
  • Departure until 10.00
  • Bathrobes & Slippers
  • Hotel cosmetics
  • Hand & Bed Linen
  • Use of the hotel's own wellness area, W-Lan, parking

Instead of a rigid pricing system, we use a variable one. This takes into account seasonal periods, weekends and holidays. Therefore, "ex prices" are listed on our website.

  • There is no charge for children up to and including 6 years of age.
  • Children between 7 and 15 years receive a discount of up to 70% when sharing a room with 2 adults.

The overnight prices for the entire Schlössl and the individual accommodations are exclusive of local tax (€ 2,- per adult person and night).

To fix your reservation, please pay 30% of the total amount within 7 days after booking via bank transfer or credit card.

Bank details:

  • Raiffeisenbank, 5542 Flachau
  • IBAN: AT753500400001157510
  • BIC: RVSEED2S004
  • Free cancellation until 30 days before arrival
  • Up to 1 week before arrival: 30 % of the total price
  • From 1 week before arrival: 70 % of the total price
  • In case of no/late arrival: 90 % on cancelled nights

The deposit you have already paid will be converted into a voucher of value that does not expire and can be redeemed at any time. To save costs, we recommend that you take out travel insurance: Europäische Reiseversicherung.

A total fee of € 20,- will be charged for dogs.

All prices in Euro. Changes and errors excepted.